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We request that you ensure that your appointed suppliers have adequate insurance and are aware of our Health and Safety policy by forwarding them this page.

Although parking is available in Ransome’s Dock  courtyard we accept no responsibility for damage caused to vehicles parked during an event or overnight.  

Access is restricted by our spiral staircase and although we are compliant with fire regulations our disability access is limited. Please bear this in mind before booking an event and discuss possible solutions with our manager.

Children should be strictly supervised particularly on the rooftop areas and spiral staircase. Parents invited to any event must accept full responsibility for any children who attend and bring their children entirely at their own risk and the client is required to advise their guests of the above. There are two areas where the ceiling across the length of The Conservatory Venue is low and children should not be carried on adults shoulders.

The roof terrace can not be used in the event of rain or wet weather due to the slippery nature of the surface. Any person using the roof terrace during such weather conditions does so entirely at their own risk and the client is required to advise their guests of the above.

Glasses or bottles are not allowed in Ransome’s Dock courtyard.

Candles can only be used within the premises if contained in suitable holders.

Fireworks are not permitted.

Animals are not permitted.

The ogee roof of The Conservatory Venue is not accessible by maintenance or other contractors until a written schedule of works is drawn up and a safe working practice notice agreed.

Access is not permitted onto roof adjacent to The Conservatory Venue terrace.

Please comply with all signage in place and act accordingly.


PROCEDURES AND INSTRUCTIONS IN CASE OF FIRE

In the event of a fire you will hear an alarm.
Proceed to nearest exit following green signage.
Exit via the spiral staircase or the rear fire escape stairwell which both have illuminated signage.
Assist others to exit the premises.
In case a fire starts close to you.
Save yourself and rescue others who are in danger.
Escape through smoke by crawling on floor.
If you are last person to leave room always close the door.
Alert others to the danger.
Raise the alarm by ringing the emergency services even if the alarms have sounded.
Never assume it might be a false alarm.
You might be able to contain the fire by using the extinguishers or fire blanket.
Go to the designated assembly station to wait for emergency services.

The designated assembly station for The Conservatory Venue is on the pavement in Parkgate Road outside Ransome’s Dock Courtyard. Do not assemble in the courtyard as this will prevent emergency services entering the area.